Customer Reviews

The dealer had my van for 2 months I explained that i was having trouble with my breaks they returned it saying nothing was wrong. After a minor fender bender I brought it to service street and in minutes they found the problem! They kept it overnight and did the repair Now my van drives great! They even advocated to Fleet on my behalf for the repair because Fleet didn’t want to cough up the cash! So overall great experience.

Great mechanic and always available when needed

Best repair place I have ever gone to, with the friendliest service personnel. Don’t trust any other people!

As always the best service providers around. I purchased 4 brand new tires 2 months ago, tire was low this morning, I drove over without an appointment. The guys got me taken care of right away. I was in and out in less than 10 minutes.

I need new tires put on my rims and these guys got me in last minute. Phoenix, Skylar, Eliar and Frank helped me and got me in and out. Super friendly guys. Definitely recommend to anyone needing service!!!

Great mechanic and always available when needed.

All good

My experience is you take good care of my 2 daughters and my lady friend. You never take advantage of them and I appreciate it.

The service people are very knowledgeable and helpful, and experienced. They know what they are doing. They are honest and the prices are excellent.

Always nice when we go there! We have been going since they opened. We take 3 of our cars there. Tires too! The staff are friendly.

Always nice when we go there! We have been going since they opened. We take 3 of our cars there. Tires too! The staff are friendly.

Helped ne by calling wrecker gir husbandsvtrucj! Then replacing batter and oil change! Dee (manager) was very friendly and helpful! Great service! Will return when needed! Have been there before!!!

Just left service St. castle rock . Guys there are great. Took such great care of me . Got me in and out . Had my brakes done . Great experience . Definitely will be back

Original visit review 10/20/25:I am extremely saddened and disappointed. I’ve been going to this location for about 5 years and have always been able to put my trust in the service techs and managers. Eric was always a fabulous and helpful honest mechanic, David and some of the older managers were reliable and trustworthy. Since the turn over, I have seen a decline in that. I went in for an oil change two weeks ago and ended up having an oil leak the two days after because the tech did not close the cap. Also, they had swapped out my front right tire with the back left because of uneven wear and since my steering wheel shakes when I brake. I took my car in today after my aux battery went out leading to my main battery going out and Kyle told me the shaking is due to warped rotors. How my rotors became warped between when I was in last and now is beyond me. Anyway. When it came time to discuss the battery replacement I basically got bamboozled. $339 for the battery, $120 for labor and $39 for who knows what. I checked with some local auto parts stores and found out I could have basically gotten the regular battery and aux battery replace for less than what I paid for the one main battery. So disgusted by this experience and they have lost a loyal customer and frequent referral because of this. UPDATE 10/23/25: After my initial experience, the manager Kyle personally reached out to review my situation. He discovered a duplicate profile that caused confusion with my service history and took full responsibility for the oversight. He went above and beyond to make things right—-offering a full refund, replacing my brakes and rotors(also covered under warranty) and even adding a complimentary five-pack of oil changes. I’ve since returned to the shop, and they completed the brake and rotor replacement. I’m currently awaiting the refund for the battery cost, which I’ve been advised will take up to 3 business days. I’ll also be returning this Saturday for the auxiliary battery replacement, also covered under warranty. I want to acknowledge Dante, who is by far one of the an absolute best when it comes to customer service and overall coordination. Hi professionalism, calm demeanor and helpfulness stand out and contribute to the experience at this location. While my original visit was disappointing, I genuinely appreciate the integrity and care Kyle and his team showed in resolving this. It’s rare to see a manager take accountability and value long-time customers like this. They have redeemed my long term 5 star rating because of their professionalism and commitment to making things right.

Friendly and convenient.

Full time Criminology major, Psychology minor in my senior year, visiting Georgia for film because I'm also a SAG-AFTRA actor, and a former Professional athlete of 15yrs before that. These guys were very thorough, fast & efficient. The wifi was TREMENDOUS because I am doing MIDTERMS. Let me know EXACTLY what the issue was. The only NEGATIVE was them checking things I DID NOT ASK THEM TO CHECK! To do that requires TIME that I CANNOT GET BACK! I don't hold that against them, however.

I always trust Service Street to provide an honest service and efficient work for me. They have done that consistently over the years I have used them!!

Awesome and fast service!

They beat the price of new tires from the dealership and added the alignment!

Fast yet thorough service. Chris is very helpful.