Customer Reviews

Upfront and honest and so very easy to work with! Quick and reliable service!

Always friendly and helpful. Don’t try to push repairs on you. Just honest with you and respect your decision in suggested repairs.

Everyone was really nice and they were able to find the issue with my car when it wouldn’t start.

Very nice people! Didn’t try to push added service on me while changing my oil. Took car back on appt time and was returned to me in 30 minutes. Best service I’ve ever had.

Honest and well recommended!

Everyone was really nice and they were able to find the issue with my car when it wouldn’t start.

Good mechanics. Thanks

Real Pros 💯👍

All of the Staff at Service Street Auto Repair are highly professional and deliver great service in a timely manner every visit, whether I come in for an oil change or advice for a future service such as preventative maintenance. The Mechanics performed excellent and thorough work on my car from oil changes to front/rear brakes and new tire installation. They also did an outstanding job on a major repair and worked with my extended warranty company which I was very thankful for. I highly recommend Service Street Auto Repair to all my friends and family! Thank you for the great service!

Thank you to the Service Street team for fixing an emergency oil leak for us after another place turned us away twice. It saved our vacation we needed the vehicle for in a few days. The team is very knowledgeable and kind and explained steps needed to fix the issues thoroughly.

After a frustrating experience elsewhere, Service Street in Castle Rock provided exactly what we needed—fast, thorough, and professional service. Our Jeep Gladiator had a cracked oil reserve, a serious issue that required immediate attention. Unlike the previous shop that wasted our time and sent us away twice, Service Street got us in the same day, performed a comprehensive inspection, and had the truck fully repaired and back on the road in under six hours. What stood out was their expertise and transparency. The team not only walked us through the repairs but also mentioned that, despite only being open for a year, they’ve already seen over 30 Jeep Gladiators come in with the exact same issue. Given how common this problem appears to be, it raises serious questions about whether Jeep should be addressing this as a recall issue. Beyond the immediate fix, Service Street stands behind their work with a 3-year, 30,000-mile warranty, giving us long-term peace of mind. While we didn’t expect to switch service providers, the lack of professionalism at our previous shop forced our hand—and we’re glad it did. For anyone with a Jeep Gladiator—or any vehicle—looking for reliable, knowledgeable service, we highly recommend Service Street. They’ve earned our trust, and they’ll be our go-to from now on. Ask for Eddie.

Honest ,thorough explanation of needed work and very professional and pleasant staff. I’m for sure a return customer!

Jack was a pleasure to work with.

Frank was very helpful.

Kevin was great! He made sure the team checked my tires and there happened to be a nail! Quick, knowledgeable, and friendly service!

As always these guys do a great job. Fast service

LOVE LOVE LOVE THIS SERVICE PLACE. THEY DO IT ALL! At an amazing price! Know the workers by name. Very friendly service. The environment of the store is clean and smells good with beautiful flooring. It’s actually peaceful to stay in store and wait for my car to get done!! Never leaving this store!!

Quick and friendly. Ian sounded so enthusiastic on the phone and they got me an appt in 15 min from when I called and out the door in 10-15 min.

Thank you for your honest and knowledgeable service consultation and the repairs performed in a very timely manner! I highly recommend this company 😊

UPDATED POST: As I mentioned in my review below, I had an issue last week. Since that time, Deana with Service Street reached out via email, text, and phone to make it right. They admitted to the mistake and were very apologetic for the service issue. They graciously offered to complete the repair free of charge and had me in and out of there within an hour as promised. I give credit for any business that admits to being human and making a mistake and is willing to make it right. This is rare theae days, and because of that I have changed my rating from 1 star to a 5 STAR REVIEW! I will be back for future car service if this is the way they treat their customers. Hope this review helps future customers decide on where they want to take their car for work. ORIGINAL POST: I took my vehicle in to a tire repair and rotation. I was told it would take approximately one hour. After waiting for over an hour and 15 minutes, my vehicle had not even made it into the bay to begin work. Very disappointed.