Customer Reviews

Ian was so helpful and I appreciate his expertise and recommendations on servicing my car.

Everyone was extremely helpful and nice. The Lyft home and back to the shop when my car was done was a nice touch. 10/10

Oil change and tire rotation in less than an hour. Helpful staff.

Work done well and on time.

I went in for an oil change, tire rotation & brake check. I did end up needing rear brakes done. I appreciated the options and price being explained so there were no surprises. The mechanic was able to do everything the same day. I was very happy with the friendly and knowledgeable service.

Stopped by for a quick oil change and had a great experience. Thomas took care of everything super chill, friendly, and fast. Definitely coming back next time!.

Hayden and Anthony were very helpful with taking off my springs , 10/10 would recommend

The team is incredible and goes above and behind every time. Del, Eddie and Jacob are a triple threat and make having a home auto shop fun again! Keep up the great work

This was my first visit here. I’ve lived near this shop for years and never even seen it! The gentleman at the check in desk were so friendly and professional. I came in for a quote for the shield protector under the car and they took care of so quickly ( and it just needed some screws) they didn’t charge me for it and I was grateful. I will make this my choice for any future car repairs. (Great communication too!)

My family and I have been coming to service street for years! We've gotten the oil change packages, tire rotation, replacements, headlights changed, filters upgraded, etc. Yesterday Adam went above and beyond with customer service and I'd like to give him kudos, along with Jeff at the front desk and all the other staff. I know I can trust them for all my basic car needs. 10/10 would recommend!

Eddie and Del are the best! Came here for an oil change and ended up needing new brake pads & rotors and a tire. These fine gentlemen not only gave me great customer service but offered professional insight to the services I needed. Prices are competitive (I called around to confirm) but they still worked with me on the final cost with store coupons to keep me from going back to dealerships like I always do. They even offer 6 month finance 0% interest! The service is incredible and I highly recommend this place to anyone in the Castle Rock area. Keep up the great work guys.

I had an excellent experience here. They replaced my ignition coils efficiently and professionally. The staff was exceptionally friendly, knowledgeable, and never pushy. I was pleasantly surprised by how quickly they were able to schedule my appointment and complete the work. The quality of service and customer care exceeded my expectations. I would highly recommend them to friends, family, and anyone in need of reliable automotive service 10/10

Got me in and out quick!

I thought I had a tire issue so I went to discount tire across the lot, spent 45 minutes there for them to do a rebalance only for it to not help my issue at all. Came to service street and immediately the awesome team there new something was wrong because of the loud noises my car was making reversing into the parking spot. Turns out a different mechanic shop across town that replaced my brakes didn't tighten the bolts properly, long story short not only did service street explain the issue and the managers of it to me effectively, they even tightened everything up for FREE! 10/10 customer service, even offering complimentary rides to and from the shop/ my house. Have already told several people about the phenomenal job you guys did and will definitely go there again next time ANYTHING is wrong. P.S I believe the receptionist was named Karla she was fantastic!

Frank was very helpful and honest, and I really appreciated how friendly he was and how well he explained things to me. He gave me great advice on what I should do, and even called me a Lyft home. I'll definitely be back (but hopefully not soon 😅)

Had some noises coming from the car and we were burnt out on working on it ourselves. Called around and was quoted upwards of $50 from multiple places just to get an inspection - service street offered a front to back inspection at no charge with no obligations. I forget the names of the 2 guys that were there because I am awful with names but they did introduce their selves and were polite and friendly! They listened to me mimic the sound my car was making with straight faces even. 😂 Within no time we were given a detailed estimate, and the car was fixed that very same day. No pushiness, no surprises, and I never felt like they were dishonest about anything to do with the car. 100% recommend this place.

Good people with integrity, not trying to rip anyone off. Love from Canada!

Frank and Cesar were able to get me back on the road with a quick patch, no appointment needed. Very professional.

Took my car in for an alignment Saturday afternoon with no appointment. They got me in right away and quickly finished the alignment and oil change before close of business. They provided free shuttle service to and from my home and Jodie at the front desk went above and beyond to assist me with some requests I made and questions I had. All in all, I am very happy with the service I received.

Everything about this place is top tier. From repairs to customer service. They’re dedicated to their job and take great pride in what they do. Allie, she goes above and beyond, she’s a great asset to the company, they’re lucky to have such an incredible human being.