Came in for a State Inspection. Marco, the tech, came out and got started right away. He was friendly, knowledgeable, quick, and efficient. As the car is getting old (13 yrs and 125,000 miles) Marco pointed out a couple things that I should pay attention too that may possibly need service/replacement later on. He is correct on these as I have pretty good experience with car maintenance issues (fixed some myself). Marco was Great! This work was done last Tuesday March 28. Terrance, the assistant shop manager, too was friendly, knowledgeable, and supportive. He is a great shop manager and showed good people skills.