Customer Reviews

I like it there. The front desk is very nice and respectful. The time isn’t long for service and they gave me a coupon to save some money.

I had an excellent experience at Firestone! From the moment I walked in, the team was friendly, professional, and genuinely focused on helping me. They took the time to explain what my vehicle needed without any pressure, and the pricing was more than fair. The work was done quickly and done right the first time. It’s rare to find a shop that combines quality, honesty, and great customer service like this. I’ll definitely be back and will recommend this Firestone to anyone looking for trustworthy auto care

Made a appointment for a oil change. They were very professional. Very thorough too. Told me a lot about my truck. Got my oil changed in reasonable time. VERY NICE SERVICE. THANKS

my first visit. seemed to be a really fair place to do business. oil change only today. I'll go back for future needs. I don't have many. I drive a 2016 tacoma. only 83k miles. These things don't need repairs.

The dealer had my van for 2 months I explained that i was having trouble with my breaks they returned it saying nothing was wrong. After a minor fender bender I brought it to service street and in minutes they found the problem! They kept it overnight and did the repair Now my van drives great! They even advocated to Fleet on my behalf for the repair because Fleet didn’t want to cough up the cash! So overall great experience.

Great service! Great price ! Quality work ! The members at free service went above and beyond to help me ! And they were the only shop around to get me in and out quickly without an hour + wait ! Will definitely come back for all my tire needs ! Tyler Marty and faith where amazing!

Informative and fair.

My brakes failed due to improper repairs. They had me fixed and going in under an hour.

Cody is the man to see he helped me so much I was 7 hrs away from home and in 30 mins I was back on the road. Thanks to Tyler also id recommend these two great people for any auto job. Big thanks Cody and Tyler, hope I don't have to see your shop again bt if I do I'll be back.

Awesome customer service. Great recommendations

Great customer service.

Everything was excellent. Bought package for synthetic oil and had first oil change. Very professional

These guys are the best. They were honest and repaired my car quickly. They treated my children including my autistic daughter exceptionally well. I will be back in the future.

These guys are the best. They were honest and repaired my car quickly. They treated my children including my autistic daughter exceptionally well. I will be back in the future.

They are amazing team and they are a very well knowledgeable very professional .they do a great and awesome work

Fast fteindly service thanls James and Cody 10 🌟

FAST Friendly professional service James and Cody thanks for the speedy service 👍

I’m a single women in my fifty’s I have 2 vehicles. My mechanic of 15 years retired. I received a flyer in the mail to service street garage so I took my car there the manager and staff was so helpful and extremely knowledgeable Cody the tech (now the manager) told me he would call me after the mechanic diagnosed my car he also ask if I needed a ride somewhere he would order me a Lyft & he did I don’t know of any shop that will pay for your Lyft to and from the shop my car was fixed correctly so I soon was in need of service on my other vehicle Cody helped me out again car got fixed very satisfied now it’s been 4 years of taking my vehicles and Cody is now the manager I’m happy for his promotion he definitely deserves it he’s very respectful and helpful I would never take my vehicles anywhere else however the prices are a little high but you pay for what you get and I get excellent service piece of mind my vehicle is fixed properly and I’m safe to get back out on the road and that means everything!!! I trust this shop good honest people. Best shop in Knoxville (Cedarbluff location) thank you service street for all you do !!!

Great shop good honest people. I’ve been using them 4 years now wouldn’t go anywhere else I take both my cars there work is always done correctly Cody the manager is amazing he and his staff go above and beyond !!! You’re in good hands !!!

Prompt, honest and thorough. Always very knowledgeable and professional.