Customer Reviews

Got my battery changed & installed here, they have great customer service & the manager is very informative & friendly. Thanks to Cody for being helpful & giving this place a great first impression. Definitely recommend for your car needs!

Absolute professional and great place to get work done on your vehicle, highly recommend

I had a very good experience at Service Street Auto Repair. Patrick is very knowledgeable and upfront. He discussed the issues with my car and we put together a good game plan. I will be going back.

Excellent team here. They replaced a battery, installed headlight bulbs, oil changes, tire rotations and nail puncture patches. My AAA membership gets a discount here too.

Friendly staff and great work

Amazing customer service. Explained and showed me what was wrong with my vehicle. Highly highly recommend!

Great service! Great team!

Excellent service and professional service! I’ll be back!

From the very first time I walked into the Cedar Bluff location in February, I felt very welcome & valued. The manager, Patrick, along with the rest of his phenomenal team, go above & beyond to ensure the customer experience is a great one, and in their mission to create "forever customers," they do an amazing job. Not only do they get your vehicle in quickly, they are very thorough & do an excellent job of taking the time to show you & explain if something's going on. Repairs are done at a reasonable price, often lower than at other places. I also love the '5-year, 50k mile warranty' that applies to most things. UNHEARD OF in this industry! The peace of mind I've received from here is priceless. Let's face it, the car repair industry is a largely bad news industry (aside from routine maintenance stuff), but feel great in knowing that Service Street's got your back!

They were awesome! I had a bolt in my tire when they were about to close and they told me to bring it in. Super helpful and got me fixed up. Recommend!

Grat team and services

I had a flat tire while traveling on I-40. I called the shop. They said they could work us in right away. They were able to quickly plug the tire and send us back on our way. Friendly and fast service! Highly recommend!

Owner was Very helpful and listened to my request. He was very thorough in his evaluation of the vehicle. Honest people are hard to find. Thx

Was in town to visit family. They were able to get the parts needed to repair that day and friendly service.

I was out running errands when I heard a scraping noise from underneath my car. After a quick Google search Service Street was right down the road from where I was so I pulled in. A gentleman came out to look at my car and asked for my keys so he could have his technician look at it. After about 15 minutes, he was able to fix the problem and get me on my way. The staff was so friendly and were kind enough to assist me at no charge. I will definitely consider them for future maintenance needs on my vehicle!

great place,right around the corner from my house.friendly staff.

While headed to St Louis to see our grandkids the drivers side wiper blade broke on a rainy day. We stopped at Service Street for help. They replaced the wiper blade at no charge so we could get back on the road. If we lived in Knoxville this would be the auto repair shop we would use. Thanks for great customer service.

I first off want to say that I am extremely grateful I chose to take my vehicle here. Patrick is who I spoke with and this man stands by his work. I took my 05 Honda Civic in over the weekend because I was hearing a weird noise from the front right of the engine bay, I thought it was maybe a pulley or something. Turns out it was my AC Clutch Bearing and I needed to have the AC Compressor replaced along with the Valve Gasket Cover and Camshaft Seal. I was a little reluctant to say yes, but something told me to just go ahead and do it and the repairs were done the same day I brought the vehicle in. If I would have taken this to any other mechanic, there is a good chance they would have tried to up-sale me or even hold the vehicle, but Patrick was confident that they had isolated the problem and could have it resolved and returned in a matter of hours. I dropped my car off at around 7:30AM and picked it up around 2:00PM. I had been driving it for a couple of days when suddenly the check engine light came back on, I was freaking out. I had just shelled out a pretty penny to have my vehicle fixed so I called him right away and to my surprise he asked when I could bring it back in. I told him that I was on my way to work and wouldn't be able to stop by until after I was off, he said no problem. Brought it back this afternoon and he immediately pulled it into his garage and had his mechanics inspecting my vehicle. He wanted to make sure the work they did was not the reason behind the check engine light and guess what? It was something completely none related! I recently got gas and must of not tightened down my gas cap all the way which threw the check engine light. His mechanics even went as far as locating the EVAP leak, there is a tiny crack in my gas cap, no charge to me and they even said once I replace the gas cap they will clear the codes! These guys seriously know how to treat a customer and fix vehicles. I would HIGHLY recommend anyone who needs a repair to come down and see them. Thank you guys so much! Sincerely, Alex Williams

My new auto repair store. Wonderful people. Straight talking...so much riffraff at other places trying to make a buck off you. Very refreshing.

Doug and his crew are the best!