Customer Reviews

Informative. Knowledgeable. And Brittany really walked me through each step and kept me up to date on the status of my repairs. No high pressure to "up sale" but they let me know all my options. Best car repair experience ever.

Great all around!

Quick and honest shop. Also very clean! Good communication of needed repairs and explained issues that were understandable Friendly for Lis too!

Communicated issues, finding and costs frequently throughout service.

I’ve had the best experiences at Service Street. Joel, the Service Advisor, helped me more than once when I was in a pinch with my Jeep. He worked with me on price, communicated every issue along the way, and made the process effortless. It’s rare to find a down to earth service advisor with the tact and professionalism he provides. He provided fantastic, top tier customer service, making my non-functioning Jeep less of a burden. Thank you Joel! Mike, the mechanic, did a great job fixing the Jeep within my budget and explaining all mechanical aspects of the job. Thanks Mike! I gotta say it’s nice to have a shop I can rely on and I will continue to take my vehicles to Service Street.

Timely support and friendly staff. Issue was repaired!

Friendly and knowledgeable staff!! No surprises : )

Quality work always delivered at a fair price. And, they are TRUSTWORTHY. Most recently, I brought my wife’s car in with a problem that they quickly diagnosed and said they could fix. However, they also shared that the repair could be accomplished for free at the dealer as it was a warranty item. Not stopping there, they also provided me a printout that detailed the problem and showed it had been flagged by Toyota as a recurring issue. This was all done without charge. Their honesty not only saved me a lot of money, the information they provided explaining the issue was critical as the dealer initially pushed back on accomplishing the needed repairs. There are other Service Streets closer to my home but I will also drive the extra 15 minutes as I trust the Northshore team.

I had a terrific experience this morning at Service Street Auto! I made my apartment online and as I walked in the door, was greeted by the staff. Braden listened to my car concern and sent my car to Mike who was quick to diagnose and resolve my concern! I was in and out quickly and there was no bill for a quick resolution! I am confident with my car and have already recommended this business to others in my workplace!

Everyone I've met at the Northshore location has been amazing. Honest, knowledgeable, and doing quality work. I have several cars, and I'm always working on one of them, but I don't have all the time in the world. So, it's great to finally find a shop where I trust everyone when I bring one of them in for service. This is definitely my new regular shop!

Everyone I've met at the Northshore location has been amazing. Honest, knowledgeable, and doing quality work. I have several cars, and I'm always working on one of them, but I don't have all the time in the world. So, it's great to finally find a shop where I trust everyone when I bring one of them in for service. This is definitely my new regular shop!

Friendly and fast

Everyone was extremely friendly right from the get go. I loved that they walked my husband and I back to my car so we could see exactly what the problem was that they were talking about. I will be returning in the future for my service needs.

Everyone was extremely friendly right from the get go. I loved that they walked my husband and I back to my car so we could see exactly what the problem was that they were talking about. I will be returning in the future for my service needs.

Joel and Travis were awesome! Very professional, kind, and fun to talk to. Would recommend these guys to anyone:

Joel and Travis were awesome! Very professional, kind, and fun to talk to. Would recommend these guys to anyone:

Exceptional Service

Exceptional Service

New to the area, so glad we found Service Street Auto Repair. Brittany, Joel and Michael and the whole team are amazing. They welcomed us in, went out of their way to keep us informed with what was going on and stayed by our side until our vehicle was ready to go home. Can’t say enough good things. Highly recommend!

New to the area, so glad we found Service Street Auto Repair. Brittany, Joel and Michael and the whole team are amazing. They welcomed us in, went out of their way to keep us informed with what was going on and stayed by our side until our vehicle was ready to go home. Can’t say enough good things. Highly recommend!