Customer Reviews

Very honest and excellent service

The people care about doing excellent service on my vehicles.

Timely and professional

Emily was the best representative of your business! She explained things in a way I could understand and she was very kind and friendly. Seems the technicians did a good job on the repair as well. Your Northshore store was very clean, which means a lot

Kind courteous quick nice to be remembered teasonabo

I took advantage of the deal offered for prepaying on 5 oil changes with NO regrets. Called to see if I could get one and was there and back within a 40 min time frame with oil changed and tire rotation. Always super friendly, also!

The ladies at the front desk were very friendly. We were informed about the progress of the repairs (transmission replacement). We will return for services.

t was a pleasant experience. The staff's professionalism, along with their interest in satisfying customer needs was readily visible. I look forward to returning and having my vehicles serviced there.

Everything went according to plan Excellent

Informative. Knowledgeable. And Brittany really walked me through each step and kept me up to date on the status of my repairs. No high pressure to "up sale" but they let me know all my options. Best car repair experience ever.

Great all around!

Quick and honest shop. Also very clean! Good communication of needed repairs and explained issues that were understandable Friendly for Lis too!

Communicated issues, finding and costs frequently throughout service.

I’ve had the best experiences at Service Street. Joel, the Service Advisor, helped me more than once when I was in a pinch with my Jeep. He worked with me on price, communicated every issue along the way, and made the process effortless. It’s rare to find a down to earth service advisor with the tact and professionalism he provides. He provided fantastic, top tier customer service, making my non-functioning Jeep less of a burden. Thank you Joel! Mike, the mechanic, did a great job fixing the Jeep within my budget and explaining all mechanical aspects of the job. Thanks Mike! I gotta say it’s nice to have a shop I can rely on and I will continue to take my vehicles to Service Street.

Timely support and friendly staff. Issue was repaired!

Friendly and knowledgeable staff!! No surprises : )

Quality work always delivered at a fair price. And, they are TRUSTWORTHY. Most recently, I brought my wife’s car in with a problem that they quickly diagnosed and said they could fix. However, they also shared that the repair could be accomplished for free at the dealer as it was a warranty item. Not stopping there, they also provided me a printout that detailed the problem and showed it had been flagged by Toyota as a recurring issue. This was all done without charge. Their honesty not only saved me a lot of money, the information they provided explaining the issue was critical as the dealer initially pushed back on accomplishing the needed repairs. There are other Service Streets closer to my home but I will also drive the extra 15 minutes as I trust the Northshore team.

I had a terrific experience this morning at Service Street Auto! I made my apartment online and as I walked in the door, was greeted by the staff. Braden listened to my car concern and sent my car to Mike who was quick to diagnose and resolve my concern! I was in and out quickly and there was no bill for a quick resolution! I am confident with my car and have already recommended this business to others in my workplace!

Everyone I've met at the Northshore location has been amazing. Honest, knowledgeable, and doing quality work. I have several cars, and I'm always working on one of them, but I don't have all the time in the world. So, it's great to finally find a shop where I trust everyone when I bring one of them in for service. This is definitely my new regular shop!

Everyone I've met at the Northshore location has been amazing. Honest, knowledgeable, and doing quality work. I have several cars, and I'm always working on one of them, but I don't have all the time in the world. So, it's great to finally find a shop where I trust everyone when I bring one of them in for service. This is definitely my new regular shop!