Customer Reviews

Great customer service ! Job done professionally, in a timely manner and at a very reasonable cost.. First time using these folks. Getting ready to take my other vehicle to them to take a look at. Based on my experience, I highly recommend First Choice.

They replaced my front struts that same day. Very fast and professional service!

Good friendly service

My battery was dead and I had no one close to give me a jump. So I googled around and came across First Choice. Anne was amazing, she helped me with getting the battery to me and installed ( with the help of Skyler). Thank you so much for everything! They went above and beyond, very professional and quick!

They were very knowledgeable and friendly. They showed up on time and got right to work on my vehicle. Anne was a pleasure to work with!

Always very professional and the service is above and beyond! ~Kathy L.

The customer service here is amazing. They are eager to service you and the lady at the front is great with every guest (Anne is her name). Fast and friendly! Five star service.

I called in for an appointment and they were very flexible around my schedule. Amazing price for an oil change and super friendly, I’d recommend this place highly!

They did a great job repairing my air in my suv at a very reasonable cost. Ann was super nice and answered all my questions. It was ready in three hours! I will definitely use them again! Awesome!

Their customer service was phenomenal and they were fast and talked to me before they did anything on my car.

A very professional and friendly staff. Thank you.

I had car problems while on a road trip, and they were just great to deal with. I got better service than I usually get at the place I bought it from in home town. Highly reccomend. If they will treat an out of towner so nice, they will treat you well too!

Had a braking problem where the dealer immediately wanted to replace a part and with labor charge nearly $3,000. These guys spent hours diagnosing, inspecting and test driving. Problem was cleared up for under $200

My son had a flat tire and drive it to their parking lot on a Sunday. We had AAA come out and change to the spare and just left the car there until Monday. Anna was very professional and helpful. They were able to repair the tire free of charge and we got an alignment and rotation. Highly recommend First Choice Auto!

I appreciate the great customer service that I received from Anne at this location! Thank You! I will be back for more service in the future!

Edward and Anne both were professional and kind to me, letting me know what was happening to my car at any time of the day. Billy was the mechanic who worked on my car he was up front about what was happening and would let me know if there was anything else that would have to be replaced. All of the staff at the northshore location was respectful and friendly to their costumers.

Great people!

I have been a customer here since this shop on North shore opened. Ann was so welcoming and made me feel comfortable when dropping off my car. She also quoted me for tires without pressuring to buy now. It made me feel respected. I had a bit so great experience with a previous manager where I did feel pressure and I changed locations. Just so happened that the owner was there and he gave me a great deal as an apology for that previous experience. I’m a customer that gives second chances as long as the vendor makes things right. I’m glad I did because my car runs great and I have a great experience with first choice auto.

I have found my new go to place. First choice doesn’t take in a ton of cars and try to push you out the door with a band-aid. First choice really went above and beyond. They diagnosed what was causing a leak in my car, and they took great care of my vehicle. They also put my belongings in a box, instead of throwing my throwing my stuff all over the place. Thank you!

Extremely helpful and great prices. Would highly recommend! Ann Tomlinson was amazing...awesome communication and very friendly. She is great at her job and truly cares about her customers!!