Customer Reviews

Brittany and Angela were super helpful! Quality service at a good price.

This location is just outside my neighborhood. I've always thought it was too good to be true to have an auto shop so close, but it isn't. This place is fantastic, and very honest.

Very friendly and courteous. They gave me a ride home and picked me up when the service was complete before I needed to pick up my child at school. They also helped me with the price!

Good experience. Pleasant waiting room, friendly and professional employees.

These guys are top notch. They really go all out to help the customer. The cost of my repairs was lower than the competition and was finished a day ahead of schedule.

Just moved here from IL in a car that needed a new wheel bearing and, likely, tire rod. I had put it off as long as I could but was always nervous driving around and decided I needed to bite the bullet. Just calling First Choice I could hear their customer service skills shine through over the phone. I take a nice environment over all else and went in for my free quote. It was only 30 min to be told less needed done than thought and they could have it done in 2 hours. Yes please. They were cheaper, more knowledgeable, and more personable than the first place I called so I was sold. Driving away my car was finally quiet and I now feel safe driving through those mountains for work. I've been in this state 3 weeks and I found my mechanic!! Thanks guys!!

Great friendly service! Quick and efficient - we’ll be back!

Very professional, COVID compliant.

First Choice Automotive (Northshore) took the time to understand the issue based on my description, performed the necessary diagnostics, discussed the issues found and options with me, performed the work in a stellar fashion, and kept me informed throughout the process. Prior to using First Choice Automotive, I had used another establishment which claimed to have fixed the problem but it turned out to be unsuccessful. The knowledgeable and professional staff at First Choice Automotive (Northshore) gained my trust and ensured some of my business for automotive needs.

Great quality work, made me feel at home

Staff was very friendly and accommodating. Prices are great too. This is where I will take my vehicles for oil changes and maintenance from now on.

I just have to say this team really went above and beyond the call of duty when they worked on my car these past couple of days. The entire team was professional and actually cared. Special mention goes to the main man MIKE who worked tirelessly to make sure I got to drive my car safely again. The service coordinators did a hands down solid job keeping me updated during the entire process. Hey Nathan, I heard you’re the regional manager; give these guys a raise next time you see them yeah? Keep up the absolutely fantastic work guys! -Your new forever customer.

Excellent folks.. great work and value. Something you don't hardly see anymore.

My first visit. I called and got right in. They really seem to care about you. Pricing great and they tell you everything they need to do and show you what's wrong and what they did.They dont try to RIP you off. I'll be giving First Choice Automotive all my Auto work.

We have been blown away by the quality of the service we’ve received over the course of two years. One time we needed our car for a long trip the next day. Their team worked late and delivered the car to our home in the pouring rain! Another time a manager gave us great advice about checking with the dealer about potential engine defects. When we asked that question to the dealer, the dealer offered to replace our engine. We would have never known about that had the First Choice manager not suggested it. When we go to First Choice, we feel like they are consulting us instead of trying to sell us something. We appreciate their friendly and helpful attitude. This is the best auto repair shop we’ve ever encountered.

Oil leak diagnostic

I used First Choice for brake service. I didn’t have time to wait so they took me to my house. They were very professional and courteous. Very competitive pricing. When my service was complete, they came back to pick me up very promptly. I would recommend using First Choice for your service needs.

I walked in on a weekend evening needing a patched tire. I expected to leave my tire until at least the next day for the fix, but the team was able to get the job done within 30 minutes. Will be back for other repairs!

Great shop! Welcoming and accommodating. Work done in a timely manner. Showed great courtesy and flexibility in scheduling. I highly recommend.

Solid service all around. Took care of everything and didn’t rob me in the process. Everyone’s professional, the techs are knowledgeable. I’d easily recommend this group.