Customer Reviews

This is hands down the best experience I’ve ever had with vehicle maintenance. They are so kind and helpful. They walked me through everything, worked with me on the financial aspect, told me exactly what was an issue now and what could wait. I will never take my vehicles anywhere else!

My car broke down right after my engine light came on, and I took it in on a Saturday morning. They were personable and courteous, found the issue within about 30 minutes, and my car was a spring chicken by early afternoon. I hopefully won’t need to return soon, but there’s a reason they’re called First Choice!

Took delivery from tire rack, and offered same day tire install.

They got us in on short notice and performed a pre-purchase inspection on a used car in under an hour.

The people are amazing!!!! Only place I’ll go from now on!!

Staff here kept me posted on my truck repair and they were very nice people. ⭐⭐⭐⭐⭐

Very nice front desk staff that made me feel like I was a friend.

Good folks to work with

Excellent Excellent service - in and out with a quick bulb change. Will go there for all my future engine needs

Brittany and Angela were super helpful! Quality service at a good price.

This location is just outside my neighborhood. I've always thought it was too good to be true to have an auto shop so close, but it isn't. This place is fantastic, and very honest.

Very friendly and courteous. They gave me a ride home and picked me up when the service was complete before I needed to pick up my child at school. They also helped me with the price!

Good experience. Pleasant waiting room, friendly and professional employees.

These guys are top notch. They really go all out to help the customer. The cost of my repairs was lower than the competition and was finished a day ahead of schedule.

Just moved here from IL in a car that needed a new wheel bearing and, likely, tire rod. I had put it off as long as I could but was always nervous driving around and decided I needed to bite the bullet. Just calling First Choice I could hear their customer service skills shine through over the phone. I take a nice environment over all else and went in for my free quote. It was only 30 min to be told less needed done than thought and they could have it done in 2 hours. Yes please. They were cheaper, more knowledgeable, and more personable than the first place I called so I was sold. Driving away my car was finally quiet and I now feel safe driving through those mountains for work. I've been in this state 3 weeks and I found my mechanic!! Thanks guys!!

Great friendly service! Quick and efficient - we’ll be back!

Very professional, COVID compliant.

First Choice Automotive (Northshore) took the time to understand the issue based on my description, performed the necessary diagnostics, discussed the issues found and options with me, performed the work in a stellar fashion, and kept me informed throughout the process. Prior to using First Choice Automotive, I had used another establishment which claimed to have fixed the problem but it turned out to be unsuccessful. The knowledgeable and professional staff at First Choice Automotive (Northshore) gained my trust and ensured some of my business for automotive needs.

Great quality work, made me feel at home

Staff was very friendly and accommodating. Prices are great too. This is where I will take my vehicles for oil changes and maintenance from now on.