Customer Reviews

The service was excellent. Really fast and efficient. They were on time and I was in and out in 30 minutes. Excellent choice for your car service!

They are very helpful and honest at Service Street.

It was fine

I found this place and decided to reach out after reading all of the good reviews. I called and made an appointment for an oil change. I arrived for my appointment a little early and was told that it would take about 45 minutes for my service. Over an hour passed and I decided to ask for an update. The office employee told me that my car was just being started because the employee doing the work decided to stop working once the boss left. So I have just been sitting in their waiting room for over an hour for no reason. The employee in the office says that this is an ongoing issue with this other employees and that he need to be fired. Meanwhile he says there is nothing he can do. No discount offered, not even an apology. Shoot, I had to ASK for an update on my car to find out what was taking so long. Yeah it's messed up for the other employee to stop working but it also seems like the office employee let his own personal issues with that other employee affect the experience of the customer. All because he refused to talked to the employee that doesn't want to work. Drama. -edit- I'll eat my words because the office employee comped my oil change. I will be back.

Service is fast and friendly - thank you for allowing me to use your coupon, as I never remember to bring one with me. These guys here are awesome!

I was very pleased with the service received.....friendly personnel who took care of the oil change exactly on time. I would recommend this business to anyone. Note: I have taken my car there several times in the past.

Very informative, professional and customer service oriented. Very fair and will work with you.

Great customer service. I called to see if they had time to diagnose my car. They said they couldn't get to it same day as they were swamped. But I could drop it off. I dropped it off with Kevin who apologized they were swamped but would get to it the following day. They were able to move it in later that afternoon and was given a call from Kevin explaining exactly what was wrong and what parts needed to be replaced. I was impressed they worked very hard and quickly to get me back on the road. Knowing I need my car for daily work. Honest time frames and expectations, Great communication, straight pricing and parts. Kevin and his crew are top shelf.

This was my first time visiting Service Street for a service of any kind. Today they performed a standard oil change. I was told it would take about 25 minutes but it was done in 15; a pleasant surprise! Both gentleman I spoke with were very nice and friendly. Overall it was a very positive experience and I will definitely be going back for any additional repairs or maintenance I may need in the future!

In and out on the same day, no appointment, on a Saturday! ( and they were busy ) Very professional and pleasant people to deal with, very rare find these days.

Kevin is the nicest person EVER!! So helpful and very fast service

Timely & courteous service as usual

Great customer service!

Front desk black lady was dope had great energy although I didn't go thru with the ac service I'd go back just to converse with her!!

From the call to the Service everything is handled with care, exceptional customer service and attention to detail. Eric maintenance my car and believe me I sleep peacefully in owing he is doing the right thing. He is ethically and morally doing right by his customers and handles all cars with integrity and care! I am grateful to have found this place after a bit so great experience. I wouldn’t trust my vehicle to anyone else. Kevin is really great and so is Natarsha. Honestly the whole place is amazing, friendly and reliable. Don’t take your car any where else! :)

Felicidades son unos de los establecimientos donde mejor nos han atendido en Atlanta y abren súper temprano EXCELENTE SERVICIO

Great experience! Professional, kind, top of the line. Thank you Kevin

Just the most AMAZING knowledge and customer service ever! I will never trust my car to anyone else again! Such nice people to work with and they always go above and beyond to get everything handled in a very timely manner. After 12 years with the same company for 5 family cars I now say, "Goodyear who!!!" ✋✋👏👏 BTW.....Kevin is absolutely the BEST!

Excellent service! I needed an oil change so I drove to the shop Friday and they said I could drop it off but I didn't have a ride back home at the time, so I made an appointment for Monday at 2. While making the appt I was told it would be quick and I wouldn't need to leave it with them, however when I came by at 2, they said it would be 45 minutes to an hour. I didn't have time because I had to leave to meet my dad for dinner and I had my 4 month old with me. So I left again, had to get my husband to drive up with me so I could leave it with them for a few hours. It was frustrating but I didn't make it a big deal. The guy was still very thoughtful and when I got the call to pick up my car, he was kind enough to make it free of charge. It was a nice surprise because you don't really get thoughtful service anymore. So I'm grateful and will continue to take my car to Service Street!

Excellent mechanic, figured out the issue and got me back on the road fast