Customer Reviews

Staff was friendly and helpful. Loved that they do a thorough inspection and tell you how everything looks. Very clean facility. Will definitely visit again.

The Technicians at the shop are honest, friendly, knowledgeable, and very helpful. After getting pretty terrible service at 3 other shops, I am happy to have found Service Street in Castle Rock! My car is running tip top and I am confident in the service I receive at every appointment.

The Technicians at the shop are honest, friendly, knowledgeable, and very helpful. After getting pretty terrible service at 3 other shops, I am happy to have found Service Street in Castle Rock! My car is running tip top and I am confident in the service I receive at every appointment.

Great experience. Quick and convenient

Eddie and the team are great. Repairs we’re done quick and explained throughout the process. They go above the bar for customer service.

Great all around. Desk employee and quick service time.

Good service & friendly.

Clean quick, and helpful!

I brought my car for an oil change and it’s closer to where I live. Their customer service is excellent. They also call back if there are issues that arise so they can fix them. I am coming back for another service for my car again.

I brought my car for an oil change and it’s closer to where I live. Their customer service is excellent. They also call back if there are issues that arise so they can fix them. I am coming back for another service for my car again.

Excellent staff. Very thorough and appreciated the quick ride home. Will avoid the dealer at all costs now!

The staff was very friendly, they gave a thorough explanation of the repairs needed and pricing on tires. Great price due to special. They were able to get me in earlier than my appointment by request. Will definitely continue to get my car serviced here

Jacob was able to locate an OE replacement tail light quickly!

Very communicative. I learned what the issue was with my car in detail and was advised on potential warranty coverage. I appreciated the detail and felt like I could trust this place will all future business.

Everyone was great, a special thank you to Eddie for providing such a wonderful experience and going above and beyond!

I have to give a huge shout out to Eddie, Andrew and Jacob at Service Street! They went above and beyond to help me with my son’s car today. Having transportation is critical to his job, of which he just started at a new company last week, so to be without a car the second week on the job was not great. Jacob got us in right away and was great at communicating thru the day. He initially said they would need to keep the car until tomorrow, but after I explained the situation of my son missing work, he went the extra mile to get it done before they closed. Then I had a work call run way late and made it to the shop 2 minutes after they had closed. Eddie and Andrew were just driving away when I pulled up in panic mode and stopped to ask what I needed. They were gracious enough to make some calls so they could open the shop back up so we could get our car (with all of my son’s tools for work in it) so my son wouldn’t miss or be late for work tomorrow morning given he has to leave at 5:45 am. Thank you all for the outstanding service and going above and beyond to help us out! It is so appreciated and relieved a ton of possible stress with trying to get 3 of us to work in totally different locations with 1 car tomorrow! Top notch service!

Oil change seems to have gone well thus far. Service was prompt, and both Jacob and Eddie were helpful.

Eddie and the team were awesome. I’ll definitely be back.

Eddie and team were awesome! I’ll definitely be back.

The online appointment booking tool is great. We arrived on time and were seen right away. The team took the time to sit down and explain the diagnostics to us and the different options to us. Very good service.