Service Street

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Customer Reviews

Read what our customers are saying about their experience with our services

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October 28, 2022

Chris Weston

Service Street Auto Repair (540)

Rating: 5/5

They were quick and attentive when needing to replace my locks and ignition after auto theft.

October 28, 2022

Alyssa Henderson

Service Street Auto Repair (540)

Rating: 5/5

Very friendly and knowledgeable staff. Quick service and reliable.

October 25, 2022

Lucas Ingraham

Service Street Auto Repair (540)

Rating: 5/5

This is the place to go to. I have taken all 3 of my cars here for extensive work. Todd is the man to go to. He is always nice, straight to the point and he won’t run up the bill. They are all super nice and amazing at what they do. Instead of just telling me what was wrong? They just showed me and said why this needs to be fixed. There’s no hidden fees. Go to this place. No place can do it better

October 22, 2022

Terrie Rush

Service Street Auto Repair (540)

Rating: 5/5

Excellent Service as always staff very friendly and quick

October 21, 2022

Stephen Broich

Service Street Auto Repair (540)

Rating: 5/5

Have used these guys a bunch for oil changes and general repairs. Always friendly and able to help quickly. Todd is fantastic to work with.

October 21, 2022

Courtney Scherer

Service Street Auto Repair (540)

Rating: 5/5

Very friendly and I was in and out in 30 minutes! Great Service!

October 12, 2022

Brian Bruce

Service Street Auto Repair (540)

Rating: 5/5

Diesel was put in a gas engine. They drained the diesel, cleaned out the fuel line and luckily the engine started. The work was completed the morning after I dropped it off.

October 10, 2022

Kally Fox

Service Street Auto Repair (540)

Rating: 5/5

Thank you thank you thank you! I appreciated being treated with honesty and respect.

October 8, 2022

Michael Young

Service Street Auto Repair (540)

Rating: 5/5

Super friendly and professional

October 8, 2022

Charisse Dalrymple

Service Street Auto Repair (540)

Rating: 5/5

Shelly, was so awesome! She helped us out so well. Kaden was so kind on the phone and very helpful. My friend recommended them because of their honesty and just a good feeling that they cared about them and their car. I would recommend them to everyone! We went to Subaru dealership all the time and we will now come here.

October 8, 2022

Culley Jane Carson

Service Street Auto Repair (540)

Rating: 5/5

I’ve been very happy with this location.

October 4, 2022

Amanda Boucher

Service Street Auto Repair (540)

Rating: 5/5

I stumbled upon this spot when trying to find a reliable and affordable auto shop. Every time I bring my car in, the technicians are honest, knowledgeable, and do a great job. Today my Kia had to get towed here and Todd found the problem right away, called the manufacturer to get me a new battery, and didn’t charge me an arm and a leg (like other auto places would have) to fix my car. I won’t ever bring my cars anywhere else.

October 3, 2022

Ryan Naus

Service Street Auto Repair (540)

Rating: 5/5

UPDATE 10-3-22: Decided to give them another shot because they called and apologized for the previous issue. They even were kind enough to give me the oil change free which was unexpected! This time I was provided an actual picture of the issue I doubted. Turns out I was wrong. That will be the last time I let a friend check out my car. Lesson learned. The gentleman and employees seemed legitimately concerned at fixing problems. Thank you Todd and Co. I DO appreciate it and understand the prior was not likely typical! Did good work for an oil change. The crew (2 gents) seemed rather cold and unapproachable though. Had a coupon....their coupon I pulled from a restaurant in the area for a $18 oil change. They would not honor it. Said they had one for $24 out there somewhere but that, "I had to have it".... a typical bare bones change was about $40 tax which is what I ended up paying. Afterwards I thought to go on their website..... Found the $24 coupon. They could have just done me a favor and been nice. Instead they chose to play a game and save themselves the time of pressing 1 additional button to save someone some money. It would have cost them less then nothing. Like I said....good work....cold human customer experience. Lastly, they made a bunch of recommendations on a new/used car I purchased less than 6mos ago. I had this car INSPECTED BY A CLOSE FRIEND with a fine tooth comb. At the time they indicated the car was in amazing shape for it's miles and had no issues. Now it has $2500 in work that needs to be done according to Service Station.... odd because it drives fine and I doordash ALL day EVERY day. Try harder.

September 26, 2022

Brittany Seeders

Service Street Auto Repair (540)

Rating: 5/5

Everyone was extremely friendly and helpful when I needed my pathfinder inspected and repaired. I was quoted a fair price, and that price never changed throughout the repair. They called to make sure I was okay with the alignment and replacing the brakes before they started. I told them I had to get my kids from school at 3, and they made sure they were done before then. I’m really happy with this Service Street location and will continue to go here for repairs

September 22, 2022

Amber Hall

Service Street Auto Repair (540)

Rating: 5/5

This is my first time at this location and I will definitely be back. Shelly was so friendly, the service manager was knowledgeable and explained everything to me and the work was completed so quickly! Thank you!

September 11, 2022

George Michael

Service Street Auto Repair (540)

Rating: 5/5

At Tec-Comm, We use Service Street for all our company fleet needs. Very reliable, reasonably priced, and trustworthy company!

September 10, 2022

Harrison Datkowitz

Service Street Auto Repair (540)

Rating: 5/5

I was driving through and had a last minute issue with my car. I limped my car to this shop and they were able to diagnose, find the part, and get it fixed within a couple of hours. This level of customer service isn't seen much anymore and to meet a group of friendly mechanics who were willing and able to fix this so fast has been an amazing experience. Thank you all for helping me out of this tough situation!

September 6, 2022

Ria

Service Street Auto Repair (540)

Rating: 5/5

First time coming here but definitely not going anywhere else. Great customer service and knowledgeable on any questions i had. Shelly and Teton were upfront and they were so friendly. Service was quick and good price compare to other auto places ive been to. HIGHLY RECOMMENDED!!!!!

August 30, 2022

Michael Standke

Service Street Auto Repair (540)

Rating: 5/5

Fast, clean, no issues. Will return!

August 30, 2022

Kyle Falicki

Service Street Auto Repair (540)

Rating: 5/5

I always use Service Street for my oil changes and any car repair needs. Their customer service is top notch and a lot of the times when I go in the oil changes are quick and the staff are pleasant. My recent visit is a great example. I noticed my cover fell down and was told my oil was leaking. I went to a different shop in a pinch and should have known better. They messed up the oil change and caused a leak that could have been avoided and some residual oil on the cover. Todd took it right back, got it lifted up, and brought me back to show me their work was solid and it was from the last job. Todd’s been a pleasure to work with the times I’ve been in. While he got it cleaned up and tighten up, Shelly was a pleasure to talk to at the front and did a great job getting me checked in when I showed up. Thank you Service Street. Putting your customers first goes a long way in today’s world!

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