Customer Reviews

So the bar was “change oil, don’t destroy Camry,” and against all odds, Service Street cleared it with style. They took my mother-in-law’s Camry, a vehicle that has seen more cautious driving than a museum artifact, and performed an oil change so smooth it might as well have been narrated by a nature documentary voice. No mysterious leaks, no leftover bolts “for character,” no check engine light staging a dramatic protest on the way home. Just… competence. Disturbing, really. The staff didn’t try to upsell us a flux capacitor, a transmission rebuild, or a spiritual alignment for the tires. They simply did the job. Efficiently. Politely. Like some kind of well-run operation instead of the usual automotive roulette. Mother-in-law approved, which is a higher standard than most state inspections. The Camry purred. I briefly questioned whether we’d slipped into an alternate timeline where things just… work. Would I trust them again? Against my deeply ingrained skepticism of all things mechanical and human-operated, yes. They’ve earned it.

As a woman, I'm always a bit nervous going to an auto repair shop...are they going to overcharge me, take advantage of me - is the waiting room going to have a bathroom or sticky, gross seats? So let me just say this is the best experience I've had at a local shop in a long time! THE FACILITIES: There are two areas to wait, a shaded bistro table outside with seat pads, and a glass enclosed room inside with a keurig, comfy chairs, CLEAN BATHROOM, and a tv. It's perfect for a mom bringing kids, an older person needing a comfortable chair and anyone in between. I brought my laptop and worked outside connected to their free WiFi and it was shaded all morning until about 3:00. THE STAFF: Everyone (literally) was kind, welcoming, and patient - to everyone - not just me. Not only did they look at the issue I came in for but gave my minivan an entire exam to make sure I was safe on the road. When they were done (took about 45 mins), they had a printout for me of the few issues, and brought me out into the (very clean and tidy) shop to show me under my hood with a flashlight and deep explanations of what was going on. THE BILL: I really dislike spending money on fixing a car, but Kevin (the service rep) took his time explaining each line item to me and helping me decide which were priority and which could wait a little while I budgeted for it. The prices were reasonable and they didn't charge me for the "exam". THE SERVICE: my van needed some pretty big things done but they took me home once we decided to move forward with a couple of the repairs, and the tech (Emmett) stayed late to get it all done in one day so I could have my van back that day. This mom of littles was verrry appreciative of that. Furthermore, when I came in describing a few sounds I was hearing - Emmett road with me so I could point out the sounds to combat the age-old issue that it doesn't make the sound when you take it to the shop - only when YOU are driving it. We rode together, he was friendly, and knew exactly the issue once he heard the sound and even seemed eager to dig in to solve it. I'm very grateful to have an auto repair shop nearby, with great service, reasonable prices, that I can trust with a comfy & CLEAN place to wait. I went here right as the name was changing to Rooster Ridge - same staff 👍

Service was great

Life savers for me yesterday! Genuine guys and super professional. Im really bad with remembering names but the two gentlemen that helped with my flat yesterday, I appreciate you guys!

My boyfriend and I were driving to Myrtle Beach from St. Louis for a wedding and right outside of Knoxville, the car started overheating late Friday night. We were able to get it towed to our hotel and in the morning, Cedar Bluff Street Service was able to us in right away and find the problem. They were able to replace the thermostat and radiator cap within just a few hours. They were very nice and helpful, even with us calling a few times to check the status of the car as we had to check out of the hotel. If you are close or far from home, I 100% recommend them!

Very seldom do I give 5 star reviews. However, this mechanic is amazing. They are honest and upfront with pricing. I went in to them for an oil change. They did a full inspection of the car with it. I never felt pressured to purchase anything more from them. They gave me a list of things to keep my eye on or be aware of. They did a wonderful job.

Excellent customer service, fast and highly competitive pricing

Went in out of the blue with a 2001 Saturn internal heat sensor. on time and on budget . Changed out within a few days day. I was pleased with the results. Going back for more work.

My car broke down in front of their shop, they were super helpful and went out of there way to help me get my battery replaced. One of their employees actually ran into the street with me to charge my dead battery and get my car to the shop where again the battery died. They didn't charge me more than necessary and even applied discounts. Really kind and really good service.

Best experience I’ve ever had at a shop. It’s so clean and welcoming that it doesn’t even feel like you’re at a mechanic. From start to finish, everything was smooth, professional, and honestly above anything I expected. The team kept me informed, treated me with respect, and made the whole process easy. These guys are awesome won’t be going anywhere else.

Went there for an alignment and new wipers...no appointment. Got me in and out in less than 30 minutes! They are very efficient and know their stuff. Will be back!

Service was great. Came in last minute, with no appointment… they took me in the spot. May not be the case all the time, but it worked great for me. Gentlemen at the reception was very attentive and considerate. We bring our vehicles often, great garage shop in the neighborhood.

Had great service today. Friendly and knowledgeable.

Super kind and considerate!

Frankie was by far the best!!! He was very welcoming & very knowledgeable of what was going on with my van!! He got right in with no hesitation!! He went above & beyond for me!!! Like I told him he just earned a customer for life from me!!! Thank you so much Frankie

Excellent service.

Knowledgable, professional and friendly staff. Fantastic experience every time.

Very informative and friendly

Excellent and fast service. Deanna is very professional and extremely dutiful with her customers. Highly recommend this place. I had my inspection done in 15 minutes.

I've finally found a shop i can trust; they've proven their integrity to me. I recommend them.