Customer Reviews

While driving I heard a tapping noise and immediately knew I had a screw in my tire. If was almost 4:00pm on Saturday. Was worried I had no where to go. I went to SST&R and they took care of me right away. The staff was friendly and professional. Thank you so much for keeping me on the road ! Especially so late in the afternoon

Great Service

My husband and I were heading home to Colorado Springs from Denver and not too far down I-25 we started having engine issues and had to pull over. We figured it was maybe just a lack of oil so we found a King Sooper's nearby and bought some oil but when that didn't help we started looking for a service center and as luck would have it we were already in the same parking lot as Service Street! We drove over and called their number (it was 7pm on a Friday so they weren't open) and talked to a very friendly and helpful representative. We were able to leave the car there and found a ride back to the Springs. The next day, the service tech called us and said there was definitely something wrong and recommended we contact our dealership to see if there was possibly a recall or warranty coverage for the car and they were right! Unfortunately the manufacturer said the warranty service HAD to be performed by a dealership, despite Service Street offering to call our dealership and work it out so they could take care of it and save us an expensive tow service. Throughout our short experience with Service Street, they were friendly, polite, and very informative. If the manufacturer would have okay'd it, we absolutely would have been happy to let Service Street take care of the warranty repair. Despite doing a diagnostic and calling us multiple times to keep us up to date and make sure we understood what was going on, Service Street still didn't charge us anything (even when we offered to compensate them). If you're in the Castle Pines area and are looking for good, honest service for your car I recommend Service Street!

We always receive excellent customer service and communication.

Honest people who just want your car running well.i may never use anyone else again.

The staff is very knowledgeable and courteous. I feel confident in their assessment of what needs to be done on my vehicle. I would recommend them without reservation. 👍👍

Had just a simple oil change. It was done quick and they were great to deal with.

They are really nice people, and the environment is great. They even have coffee available for clients, and their overall service is excellent.” Especially Sail he was very friendly and helpful.

Had just a simple oil change. It was done quick and they were great to deal with.

Shawn went above and beyond to help me and I am very grateful and will definitely be back

They quickly answered the phone when I needed service. The person that answered the phone was very knowledgeable. They had an opening and said I could bring it in now. They called quickly to let me know what needed to be done. They quickly made the repair and I was able to pick up the same day. Very trustworthy!

Brenda and the team were absolutely amazing! 2nd time coming here and I appreciate the treatment and respect from the whole team. I got timely updates on both visits and I felt like a priority every time I see them. I can't express my gratitude enough for their speedy and quality work. I know some people might not agree when I say that Service Street gives the best quality service but it's okay for them to be wrong 😁 Thank you all for what you do.

Extremely cordial and helpful in ordering and scheduling replacement of a tire. I know it was only one tire but they acted like I was spending thousands of dollars. Don’t see that kind of service anymore. Complertion of the replacement tire and communication of the pickup time was prompt. Will use or recommend to any friends in the future!

Brenda and the team were absolutely amazing! 2nd time coming here and I appreciate the treatment and respect from the whole team. I got timely updates on both visits and I felt like a priority every time I see them. I can't express my gratitude enough for their speedy and quality work. I know some people might not agree when I say that Service Street gives the best quality service but it's okay for them to be wrong 😁 Thank you all for what you do.

This conveniently located tire store does it all much, more than Tires. The manager went above and beyond to help me out of a difficult situation and they are completely trustworthy. This is my go to auto shop from now on.

So I came back today because I was having some issues with my vehicle and as always Brianna and her team took above and beyond great care of me! I wish there was a way I could leave more than 5 stars because they are that special!! Thank you guys!!! Absolutely amazing service with Brianna today!!! Very refreshing to see that customer service still exists. She went above and beyond to assist me. What a great experience!!!

Best service and ppl

All the guys were very helpful, friendly and knowledgeable. Service was completed in a timely manner.

They were very communicative, fast, and knowledgeable. The techs who worked on my car were Harold and Derrick. Phoenix diagnosed my car, and Thomas was the service writer. Everyone did such an amazing job and really fixed up my car. Highly recommend if you want to have reliable, fast, and accurate service.

Great service, in and out pretty quickly, and great people. Would recommend!