SERVICE STREET AUTO REPAIR

I am very impressed with the customer service here. I will not go anywhere else. I went in for an oil change and the brakes needed to be cleaned and also the transmission seal was leaking. I went back a week later and got the brakes done. Very happy. Last week 7/14, I went in to get the transmission problem done and after about an hour the service tech came and told me that the seal was not leaking, but that the bolts were not tightened down. He tightened the bolts. No charge....If I still baked, I'd bring you some cookies!! Thanks for your integrity and honesty.

Was very happy with the service. It was completed in the time estimated and the customer service was kind and helpful. Thanks!

It was Saturday, July 19th, 2014 at approximately 6:35 pm I had finished my appointment for a re-base and pedicure on Hess Road and Arapahoe Road when I noticed that the driver's side back tire was almost flat. What business would be open at this time of night? I saw the 7-11 and as I sped across Parker Road toward the 7-11 I noticed Service Street and open bays. Talk about luck (more like a blessing), I walked in and Aaron Barnett waited on me. I mentioned that I was getting a flat tire. He got up from his seat and looked out across the parking lot and stated that I must have a nail in my tire. I laughed and asked how he could possibly know that as it could just need air. He said that it was because of the way the tire appeared. Call me a doubting Thomas, but surely he could not diagnose my tire without being up close. Well, to my surprise I saw the roofing nail when I went outside to look at my tire. Aaron must have sensed my frustration, but assured me that the tire would be repaired and all would be well. We had a very pleasant conversation and he made the time to educate me about the advantage of using air in my tires as opposed to nitrogen. I could see a young man fixing my tire and asked Aaron why he did not remove my tire. He again educated me on using a plug from the outside as opposed to a patch on the inside of the tire. Then I noticed the young man had finished fixing my flat and was in my trunk. I asked Aaron why the young man was in my trunk. He said that as a courtesy he (Aaron) makes it a policy that spare tires are checked. Mine needed a new valve stem and air. Everything was loaded back into my trunk in the same order that I had it arranged. Aaron then gave me a print out of the recommended services that were to be done on my vehicle at specific mileage(s). I am "old school" and was quite impressed with the service, knowledge, efficiency, and genuine willingness to address each and every one of my concerns. There was no charge for this damsel in distress. Talk about "old school" values and integrity. Much appreciation and gratitude for the caring individuals at Service Street. Lucky me!

I love these guys! We have such a great relationship with these guys at Service Street. We feel they are VERY HONEST. They are also very helpful with any questions or concerns. I pass several other car places to go to Service Street and I will continue to do so. I was so happy last time that I left and went to the store and brought them back donuts! Nice, nice guys.

great service..professional as always..good job

Got an estimate on work not yet done but the business seems friendly and professional.

Thanks for the Great Service!

My experience at Service Street was the best I have ever had when it comes to having my car serviced.

very happy with my service thanks joe ackerman

I have been using Service Street in Snellville for the past 4 years. I have had as many as four vehicals in their business. I have always been treated very well. The managers are very thoughtful and the techs are always on point when it comes to fixing any problem that I may have had. The two managers now in David and also Bob and I will say I am glad these two are back are a true asset to Service Street. We need to keep these two here. Ed Parham