Warranty

Nationwide Transferable Prorated 3 Year/36,000 Mile Warranty*

  1. Service Street warrants its workmanship in the service or repair of any vehicle, performed at the owner’s expense, against defects in parts and workmanship for a prorated period of 36 months or 36,000 miles nationwide* whichever occurs first.
  2. Service Street warrants its workmanship in the service or repair of any commercial vehicle or high performance vehicle performed at the owner’s expense against defects for a period of 3 months or 3,000 miles, whichever occurs first. Some restrictions apply.
  3. In the event that service or repair performed at the owner’s expense needs to be repeated within the warranty period, Service Street will correct the defective service or repair or at its option: (1) refund to the owner the cost of the defective service, or (2) repair for the first 12 months or 12,000 miles whichever occurs first. Mileage greater than 12 months or 12,000 miles, whichever occurs first, and up to 36 months or 36,000 miles, whichever occurs first, Service Street will correct the defective service or repair or at its option: (1) refund to the owner the cost of the defective service, or (2) repair at a prorated present day rate. Customer prorated cost is determined by mileage or months whichever is greater. Paid repairs that need to be repeated during the prorated period will be performed at a cost to customer that is equal to the total time or mileage, whichever is greater, divided by 36 months or 36,000 miles at present day rates. Warranty work shall only be performed by Service Street or its authorized agent. Unauthorized repairs shall not be honored. Exclusions including but not limited to:
    This warranty will not apply to any vehicle as follows:

    • Which has not been operated or maintained as specified in the vehicle manufacturer Owner’s Manual.
    • Which has been abused, altered outside of original automotive factory specifications, improperly stored or used for racing or competition of any kind.
    • Which has had the odometer removed or tampered with.
    • Any vehicle that has been altered for high performance.
    • Transmissions and engines carry manufacturers warranty.
    • Any part supplied by customer and or used part; salvaged part will carry no warranty.
  4. This warranty does not apply to parts or materials covered by other warranties or services for which the owner was not charged.
  5. This warranty is made to the original retail purchaser of the service and is not transferable to subsequent owners.
  6. This warranty does not apply to vehicles which have been altered, misused or improperly maintained or if the alteration, misuse or improper maintenance or use of the vehicle has made it necessary to repeat the service or require additional service.
  7. This warranty is issued and will be honored only by the Service Street named above. In order to file claim under this warranty, the owner must present the original repair order for the inspection and determination of defective part or service. Service Street does not assume or authorize any person to assume any other obligation or liability on its behalf.
  8. This warranty does not cover any incidental or consequential damage, including loss of value of the
    vehicle, lost profits or earnings, and out-of-pocket expenses for substitute transportation or lodging. Some states do not allow the exclusion or limitation of incidental or consequential damage, so this limitation or exclusion may not apply in some cases.
  9. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
  10. Any dispute arising out of or associated with the work performed on or parts installed in the vehicle shall
    be resolved by binding arbitration in Knox County, TN under the rules of the American Arbitration Association with each side bearing its own costs.
  11. There are no warranties which extend beyond the description on the face hereof. There is no warranty that the goods will be fit for a particular purpose other than as contemplated herein, and thus, any warranty of fitness, quality, or merchantability not contemplated herein are hereby expressly waived and disclaimed and shall be of no force or effect whatsoever.

This contract contains a binding arbitration provision which may be enforced by the parties.
*In effect 50 miles from originating repair facility.

Testimonials

  • "Service was Great! Wait was not Long! also Steve Goodrich was very help with getting me quotes on my Daughter's vehicle."

    Rosa Stevenson

    Marietta, Georgia
  • "Fast service at a great price. Pointed out issue with my vehicle during a routine oil change. Gave me a quick qoute with no high pressure sale gimicks."

    Darren Varra

    Parker, Colorado
  • "Good diagnostic service was provided. Remedy courses of action were well explained. I'm taking the car there tomorrow for follow-up service."

    Clyde Taylor

    Snellville, Georgia
  • "Took my old truck in for some major work; work was performed quickly, and not as much work was needed as a different shop had said needed done. I am very happy with Service Street (CO Blvd and 128th) as honest and skilled individuals."

    Keith Baker

    Thornton, Colorado
  • "The team did a great job. They told me what was wrong, gave me options, and had the car back in one day. Very friendly team to work with."

    Keith Williamson

    Marietta, Georgia
  • "I can't say enough about the service and work at Service Street - Outstanding and the best anywhere. I've been taking my cars there since they opened several years ago and have never been disappointed. Keep up the good work."

    Zane Goodson

    Parker, Colorado
  • "I had the most pleasant experience. My appt was actually at noon, but I was out and about and dropped by an hour early and they began working on my car immediately! The whole staff is very nice - I would definately recommend Service Street. They are courteous and you don't spend the whole day getting the oil changed like you would at a dealership!"

    Elizabeth Walden

    Snellville, Georgia
  • "No matter what we come into the store for; oil change, fluids flushed, etc. the personnel is always friendly and the prices are always fair. It's the only place we take our vehicles."

    Kris Kessler

    Thornton, Colorado
  • "Came in on monday with my BMW, I have been going to the dealership and your shop did more work then the dealer would for a lot less money, thanks Sevice Street."

    Lizardo Lopez

    Marietta, Georgia
  • "Done very efficiently as usual and always appreciate the shuttle service, especially when your family is down to one car! Nicely done."

    Doug Barta

    Parker, Colorado
  • "Excellent; no waiting, just as the signs advertised. Recommended service according to my owners manual for the next major check. Very courteous and not pushy about products or additional services."

    Rebecca Griffin

    Snellville, Georgia
  • "Great customer service. No hassles, no sales pitch. They just did exactly what I wanted at the price I intended to pay. Thanks!"

    Gordon Feliciano

    Thornton, Colorado
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